Experience

o Cable Support’s principals have over 40+ years of cable industry experience.

o Derived from working for leading MSOs such as Bright House Networks, Charter Communications, Comcast, CableOne, Time Warner, and Crown Cable.

o With state-of-the-art digital services, including high speed data services, VoIP telephony, and DVRs.

o With various PDA-based customer care and business support systems (e.g. ICOMs and CSG).

Responsive

o Flexibility to support client requirements for either short-term or long-term projects.

o Examples:

§ Expanded scope of engagement from a short term engagement of six technicians into a longer term project that included over fifty technicians with much broader responsibilities

§ Expedited multiple market ramp-up prior to official contract commencement to support client installation volumes driven by special marketing campaign

§ Provided supplemental staff at client’s request to support competitive contractor that did not have available personnel to handle work-load

Resources

o Talented supervisory personnel dedicated to providing effective solutions.

o Over 100 personnel

o Coverage area generally includes the Southeastern U.S., with particular emphasis on "Southeastern Conference" states.

o In 2009 Cable Support opened an office in Indiana. This office has experienced great success in serving the greater Indianapolis area.

Integrity

o Our objective is to ensure that each customer interface positively reflects on our clients

o Our management and personnel understand the importance of integrity in dealing with our clients and their customers.